新设备? 请参阅我们的邮件和无线设置说明

Instructions are available for 交换 (Faculty/Staff) or b谷歌应用程序 (Students).  You can also 将您的设备配置为无线访问 on campus….

解决:黑板上学习试点服务器learn.bu.edu不可用

IS&T teams have resolved the incident.

Resolved: Blackboard 8 – unavailable

IS&T teams have resolved the incident….

Resolved: MyPrint – unavailable at Mugar Library

IS&T teams have resolved the incident.

解决:BUworks ESS退休计划登记选项卡已关闭

IS&T团队已经解决了这个事件。

Resolved: ServiceNow – degraded performance

ServiceNow IT服务管理票务工具目前正在经历性能下降。 票据加载、保存或刷新缓慢。

Resolved: Blackboard 8 – degraded performance

IS&T团队在供应商的帮助下解决了这个事件。

Resolved: ServiceNow – degraded performance

事件发现时间:2012年11月12日上午11:20解决时间:2012年11月12日下午12:53业务受影响:ServiceNow影响描述ServiceNow IT业务管理工具降级,运行缓慢。 Clients received a message that said “Running..” and had to wait over 1 minute for a page to load. Incident Description and Resolution The vendor…

Check out 科技时代 – News and Timely Tips from IS&T

A new issue of 科技时代 is now available with news from IS&T and helpful tips for the entire #BU community. Check it out at – www.ztark.net/tech/times….

Resolved – Service Impacting Incident: Safari and Outlook for Mac computers experiencing access issues

Access to BU online resources for Safari web browsers as well as Outlook on Mac OS X computers has been restored….