Incident Discovery Time: 01:18pm on 11/04/2020 Time of Resolution: 01:37pm on 11/04/2020 Services Impacted:

Description of Impact

Patientconnect.bu.edu was unreachable.

Incident Description and Resolution

Student Health Services resolved the incident by restarting the application.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

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